There is one issue we are facing with softphone, we are getting an error in softphone "Server Failure: Unable to logon. A timeout limit was exceded".Will you plz help us on this issue ? From our side we have swaped the IP Phone but issue is still there with specified IP Phone. We have also re-de associate softphone from call manager. Waiting for your responce.
You'll receive this error message due to inability of jtapi device control, the client app will timeout by default at 60 seconds. Verify device association to PGUser. If you find the phone is associated, then de associate the phone from PGUser, reset the phone, reassociate to PGUser and retry login. There were various defects in the CM 4.1.x train which caused issues with Jtapi device control even when device was associated and registered.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...