I need to configure a script for a new uccx 5.0 deployment. The client would like an "alerting prompt" to play when people call into the main number, before going to the regular main grtg. The "alerting prompt" is for emergencies in the area, like fires etc.
The client would like to manually control this grtg play when these emergencies do occur. Is thier a way I can do this in the script or should I continue to have their main grtg initially go thru Unity?
Thanks for contributing Andy! I'm a r/s, wireless, security engineer who is now managing our voip infrastructure and call centers. I have no training in IPCC and your posts and scripts help tremendously!
Question...regarding your instructions in the script, particularly step 4:
"4. Call the checkEmergencyStatus.aef as a subflow and map the variable
isEmergencyOpen to your originating script."
You added an example script that appears to already contain what you mentioned in step 4 correct? If so I can use this script and re-configure it for my AA main grtg as long as I keep it behind the isEmergencyOpen Subflow?
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...