Only supported ASR engines are what is listed in SRND, everything else would cause you more headache than it's worth and at the end of the day most likely will not work, ASR is not a simple technology to take that risk.
"Nuance, Scansoft, and IBM are the only ASR and TTS providers that have been tested and will be supported"
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...