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steps required to change agents from CAD to CTIOS.

Hi,

ICM Enterprise 6.0

what are the steps required to change agents from CAD to CTIOS.

BR

C

1 REPLY
Silver

Re: steps required to change agents from CAD to CTIOS.

The follwoing URL should help you:

For a detailed description of new and enhanced features and functionality for the Parent and Child model, see the following IPCC Gateway Feature on Cisco.com.

http://www.cisco.com/application/pdf/en/us/guest/products/ps1001/c1097/ccmigration_09186a0080626383.pdf

For a detailed description of new and enhanced features and functionality for Cisco Unified ICM Release 7.0(0) SR4, see the following release notes index on Cisco.com.

http://www.cisco.com/application/pdf/en/us/guest/products/ps1001/c1178/ccmigration_09186a00805670e0.pdf

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