08-07-2007 10:38 AM - edited 03-14-2019 01:09 AM
I have been working on a callback script using examples I have seen in this forum. I am currently stuck. I get the script to call the application and the agent picks up, but the agent never hears anything. Any ideas?
08-13-2007 11:01 AM
Within ICD script, perform a get contact info after accepting the call.
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