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Supervisor Desktop 4.5 - TPM and Refresh grayed out

This might be a corrupt install of Supervisor, but I wanted to see if anyone else has seen this.

I have a customer where their Refresh button is grayed out (on both the main window and report dialogs). Also, their Team Performance Message area is grayed out. You can select teams until you're blue in the face and the TPM fields never enable.

Anyone else have this? Could this be caused by ports being blocked by a firewall?

DB

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