Re: Supervisor Desktop - Missing Skill Groups - Team Skill Stati
okay, a little embarrassing, but the user found the resolution to this one. All he did was reset all of the CSD settings on his PC back to default and it started working again. Simple fix.
I still don't know the cause. It doesn't appear to be related to any firewall issues. he did get a 2nd monitor installed around the time when this issue starting occurring. I'm not sure if that had anything to do with it.
I had already reset his supervisor credentials in management to no avail. My CSD login would work fine on his PC, but his profile would not.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...