When my supervisors log into Application Admin, they can manage resources (assign/adjust skills). They can also manage teams and get a report of everyone in a team.
However they would like to get a report on a particular skill. As an Admin I can go to Susbsystems, RmCm, Skills, click on a skill, and click Open Printable Report of this Skill configuration. However for Supervisors, they can't click on skills (they aren't links).
Any way for them to get a report of everyone currently assigned with a skill?
UCCX 8.5, and Supervisor Access is set to All Teams
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...