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Supervisors getting skills report

Hello,

When my supervisors log into Application Admin, they can manage resources (assign/adjust skills). They can also manage teams and get a report of everyone in a team.

However they would like to get a report on a particular skill.  As an Admin I can go to Susbsystems, RmCm, Skills, click on a skill, and click Open Printable Report of this Skill configuration.  However for Supervisors, they can't click on skills (they aren't links).

Any way for them to get a report of everyone currently assigned with a skill?

UCCX 8.5, and Supervisor Access is set to All Teams

Thanks                  

1 REPLY
Cisco Employee

Supervisors getting skills report

This is working as design . As of now there is no workaround for this issue . If supervisor wants the info of specific skill's

then he can use HRC or real time report .

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