When we search a particular call by using historical reporting, we see the duration showing 3min 01s, but the crystal reporting showing only 3min. How the Historical reporting capture the talk time, by all sec or min:sec format? I am using CRS 3.1
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...