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Text to speech in CCX

Hi,

I have read a cisco documents about  "create TTS prompt" step but is not clear for me if it is mandatory that in network infraestructure exists a external TTS server, can you help me to clarify this doubt?  Does CCX premium provide this feature?

Thanks in advance.

2 REPLIES

Text to speech in CCX

You will need a supported third party TTS server.

Tanner Ezell
www.ctilogic.com

Tanner Ezell www.ctilogic.com
Cisco Employee

Text to speech in CCX

UCCX support three model of TTS server

1)IBM websphare Voice server

2)Nuace Vocaliser 4.0

3)Scansoft 4.0

Regards

Ravi

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