Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Text to speech without Text to speech

Hello I have a customer that doesn't want to use TTS but needs the ability to play back user inputted information like a phone number or account balance. They recorded .wav files for all the appropriate numbers like "one", "two", "three" etc. and "hundred", "thousand" etc.

I am looking for a way to take that input and play it back using created .wav files. For example, if I ask someone for their phone number and they enter 111 222 3333 I need to play back 10 different .wav files, one for each digit, saying their number back to them for confirmation. How can this be accomplished?

I have ipcc/crs 4.0.3 Premium.

Thank you!

2 REPLIES
Silver

Re: Text to speech without Text to speech

You can use the "Get Digit String" step to collect user input digits, store it as a variable and use the "Create Generated Prompt" step to play it back to the user.

Regards,

Anup

New Member

Re: Text to speech without Text to speech

That "Create Generated Prompt" step was very helpful. It wasn't exactly what I was looking for but ended up being what I used in the end.

Thank you very much for your help!

149
Views
4
Helpful
2
Replies