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The Facebook Fan Page posts are not pulled by SocialMiner 9.0

Hi,

The facebook fan page feed and Campaign has been and authorize with facebook, the success rate is 100% and the polling time is updating, but the posts pulled are none.

Grateful for guidance regarding the behaviour.

Best Regards,

Durraze Khan

UCCE Support Engineer
2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: The Facebook Fan Page posts are not pulled by SocialMiner 9.

Hi Durraze, I think that is a bug, have you install this: platform-csa-9.0.1-cop-4.cop.sgn file ?

Download from cisco.com, there is a readme about that .cop. It says this:

The following defects against release 9.0(1) are resolved with the installation of this COP.

CSCue76034 - SocialMiner OAuth requests to Twitter fails due to REST API change

CSCui38000Facebook comments not retrieved

CSCui38031  -  Incorrect Facebook reference links

HTH

GAbriel.

The Facebook Fan Page posts are not pulled by SocialMiner 9.0

And if you have the latest cop file, do a few restarts, it's bound to work.

david

3 REPLIES

Re: The Facebook Fan Page posts are not pulled by SocialMiner 9.

Hi Durraze, I think that is a bug, have you install this: platform-csa-9.0.1-cop-4.cop.sgn file ?

Download from cisco.com, there is a readme about that .cop. It says this:

The following defects against release 9.0(1) are resolved with the installation of this COP.

CSCue76034 - SocialMiner OAuth requests to Twitter fails due to REST API change

CSCui38000Facebook comments not retrieved

CSCui38031  -  Incorrect Facebook reference links

HTH

GAbriel.

The Facebook Fan Page posts are not pulled by SocialMiner 9.0

And if you have the latest cop file, do a few restarts, it's bound to work.

david

New Member

The Facebook Fan Page posts are not pulled by SocialMiner 9.0

Hi Gabriel/David,

Thanks for the reply, after installting the platform-csa-9.0.1-cop-4.cop.sgn file , the feeds from Facebook are getting pulled by SocialMiner.

Best Regards,

Durraze

UCCE Support Engineer
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