I was wondering if there was a way to trigger a UCCX script based on a particular date/time or at a particular interval (equivalent to the Linux service CRON). I am able to achieve this using an external mechanism (ie using a time based HTTP POST request) but I would prefer to keep the process local to the UCCX server itself.
It is perfectly fine on UCCX 7 as this is a windows platform and 3rd part applications, although not supported, can be executed on the server. UCCX 8 on the other hand is now an appliance and therefore cannot have any 3rd party tools installed.
This feature is available in ICM and I don't see why it couldn't be added into the UCCX suite. The UCCX 8 systems already have time based execution (used by the Backup and Restore service), so having a additional time based trigger would add a heap more benefits. And being a Linux appliance
My reasoning is exactly the same as those used in UCCE in that using a time based trigger to perform specific tasks. For example cleaning up tasks, archiving/changing prompts automatically...and the list goes on.
If someone is aware of how to achieve this functionality with the current UCCX 8 release I'd love to hear your thoughts.
If not, could someone please let me know how I can advise Cisco developers of my suggestion to see if it can be included in future releases as I have numerous clients that have no interest in going to UCCX 8 from UCCX 5/7 due to this fact entirely.
As far as I'm aware there's no real way of doing this...
As you've suggested, you can schedule tasks to run a curl or similar to trigger something via HTTP.
I guess in 8 you could use an agent workflow (at login, or I seem to recall there are now time of day related workflows in UCCX7) to either make a call to a trigger or http to a trigger... not tried that though.
For something more reliable I guess you'd have to submit an Enhancement/Feature Request via your Cisco account team.
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