Is ICM in its own domain or part of the corporate domain? You mention DCs so I'm guessing it is. Is the PDC emulator connected to an NTP source? Is that the same NTP source as the Windows domain that the Supervisor Desktop lives in?
You can get this to align but you really need to be careful. Not something to do when the system is running, in my opinion. I would want to stop all ICM/CVP processes before I changed the time.
Do you want it to go forward or back? If going back, you should leave the loggers/routers down for the time difference.
Sorry, I should have added that; they are in their own domain with their own domain controller. The DC's get the time from microsoft time, and our PC's get the time from one of our local servers, which our PC's with supervisor desktop also get their time from. The time will be going forward 5 or 6 minutes.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...