09-11-2008 11:00 PM - edited 03-14-2019 02:52 AM
Hi,
Some time ago I had a weird problem. An application I wrote used XML to get some data. Normally you put this XML file in the C:\Program Files\wfavvid\tomcat\webapps\ROOT directory. But it didn't work.
After a long search and trying I found the directory: C:\Program Files\wfavvid\Documents\user\default\webapps\ROOT.
When I put my XML file here all worked fine.
I had to reinstall this IPCC server and after the reinstall (version 4.0.4) the normal directory worked. The original version was 4.0.1.
Now I have another case using version 4.5 and I have the same issue again. The normal directory doesn't work and I have to use the other directory.
When I do: http://<ip-address>:8080 on a good machine I see:
Cisco Customer Response Solution Engine 4.0
Copyright © 2004 by Cisco Systems, Inc.
On the wrong machine I get something like TOMCAT directory listing.
Any idea? And is this alternative directory stable? And why???
Thanks,
JH
Solved! Go to Solution.
09-12-2008 02:40 AM
You should be using the document repository for this.
You will be loosing access to the local file system in UCCX 8 when it transitions to a Linux appliance anyways...
09-12-2008 02:40 AM
You should be using the document repository for this.
You will be loosing access to the local file system in UCCX 8 when it transitions to a Linux appliance anyways...
09-12-2008 02:58 AM
Thank you!
I never new this!
JH
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