We have some troubles in the redundancy system with ucce 7.5
When I did power off in the ICM Services Control the system make the redundancy correctly, side A, side B and side B side A
When I disconect the Private and Public Network cables the system make the redundancy correctly side A side B adn side B side A
But when I did shut down the server the system don´t make the redundancio the CTIOS agent stay in offline status
Do you know any solution?
We have faced same issue and tried couple of workarounds but at the end we have re-installed OS from and problem resolved.
Muhammad Amir Raza
Did you thinks that is trouble with the SO? That I have to reinstall the server
I assume, everything was running perfectly and now you are facing that issue.
If you are facing that issue from start then could be possible there is something wrong in install configuration.
You have to be more precise in your description of what happened. Try to describe this in a set of steps - something like:
1. CTIOSA running, CTIOSB running, log in agent - all OK.
2. CTIOSA running, CTIOSB stopped, log in agent - all OK.
3. CTIOSA stopped, CTIOSB running, log in agent - all OK.
4. CTIOSA running, CTIOSB running, log in agent, agent desktop shows connected to CTIOSA. Stop CTIOSA. Agent goes off line. Won't connect to CTIOSB.