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TSP Super-Provider

We have developed a TAPI application with Cisco TSP. Everything works fine with a standard user, but since has been defined superprovider to control any CTI device we have problems.

According to Cisco documentation indicates that you have to acquire the requested line with the class (CCiscoLineDevSpecificAcquire) indicating the "SEPXXXX" with which you want to work.

Currently we have defined something like this:

          CCiscoLineDevSpecificAcquire mydev;

          char name [16] = "SEP001BD4C66440";

          strcpy (myDev.m_DeviceName, name);

lResult = lineDevSpecific (xxxxx, 0, NULL, myDev.lpParams (), myDev.dwSize ());

The problem is that having that lineDevSpecific function used to acquire the device, it needs to be clearly defined line (xxxxxx). In the TSP superprovider mode returns no line.

The questions are:

1. How can we get the device SEPxxxxxxx for TAPI application can work with it, if the TSP did not return any line with Superprovider?.

2. You have to modify the TSP cisco or TAPI application?

Everyone's tags (3)
1 REPLY

Hello dfcubria1,  could you

Hello dfcubria1,  could you solve your problem?

 

Thanks

 

Wagner Fernandes

 

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