we have installed an UCCX 6 with one NIC enabled. Now we are trying to enable voice monitoring and recording on the second NIC. Do we need to reinstall the software, or is there another way? Once we enable the second NIC, CAD applications cannot connect to the server anylonger.
Thanks, I managed to solve most problems and recording now works. However, there are some softphones in the network on which we changed changed Device Name property and it doesnt match the MAC address of the computer. Phones are working fin, but could that be a problem for recording?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...