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New Member

UCCE 10.5 Reporting DB Schema Change

Hi All

 

We are planning to upgrade our CCE ver 8.0(1) to Ver 10.5, we have CUIC 9.1 running in

Just to want to know, what is the change in Database Schema which will affect the reporting

 

Thanks

Hari

1 ACCEPTED SOLUTION

Accepted Solutions

Hi,please see thishttp://www

Hi,

please see this

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/Reference/Guide/UCCE_BK_DDE31A79_00_database-schema-handbook-icm-cce.html

and this

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/reference/guide/icm80schema.pdf

G.

2 REPLIES

Hi,please see thishttp://www

Hi,

please see this

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/Reference/Guide/UCCE_BK_DDE31A79_00_database-schema-handbook-icm-cce.html

and this

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/reference/guide/icm80schema.pdf

G.

New Member

harisivaji, can you share any

harisivaji, can you share any details on how you upgraded ver 8 to ver 10? Were you able to import the database from 8 to 10 without any issues? Is there a tool you have to run the version 8 database through before importing?

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