Today, I created Agent Management Work Flow Action in CAD (via Desktop Admin). I want all of my agents within a specific Work Flow Group to be logged out at 9pm on workdays.
I choose the event "Time of day", create a rule and an action. The action is "Agent State Control" with value "AgentLogout". I choose to use automated reason codes. After configuration I hit "apply" and, just to be sure, I also sync the Directory Services.
The action is triggered, but the agent still has to choose the reason code to logout. Does this sound familiar to any of you or am I missing someting?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.