This tool would not start for me. It gives the message:
"Routing client of the CallManager/SoftACD PG, System PG or Agent Routing Service PG type must be configured prior to dial number plan".
I have a PC Generic (PIM for CallManager, PIM for CVP) rather than a CallManager/SoftACD PG + PIM for CallManager and a VRU PG + PIM for CVP.
So I created a DUMMY CallManager/SoftACD with a routing client and tried again. Same message.
I stopped and restarted the Distributor and now it allows me to run the tool, but the routing client for the CallManager PIM cannot be selected - only the dummy RC I just created, and (stranegely enough) the CVP RC. Making it useless.
I don't recall this problem before with previous installations.
Has this recently been strengthened for System PG and/or Agent Routing Service PG?
I'm back in the lab today and checked my 7.1(4) system. This has a PG Generic PG with PIMs for CallManager, IPIVR, CVP 3.x, CVP Warm Transfer 3.x and there is no problem with the Dialed Number Plan Bulk (Insert) configuration tool.
Looks like this was added to 7.2. I'll have to install the service release 7.2(3) and see if this has been fixed, but I see no mention of the bug in the release notes for 7.2(2) and 7.2(3). Bummer.
Mmm, I'm an idiot. I had incorrectly set the type on the CUCM PIM routing client to "PG Generic" and it needs to be "IPCC / Enterprise Agent". Changed this (thanks to Nik Thomas at Cisco TAC) and restarted the Distributor. I can import and create directly in the DNP Bulk tool.
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