Planning an upgrade of ICM 6.0 to ICM 7.5 and still on CCM 4.1(3) cluster. Anyone know and has tested these two versions together? I've checked the documentations and see that it's not very consistent as some says CCM 4.1(3) is support while others says a minimum of CCM 4.2? Not been able to get a straight answer from our SE's either?
Also, has anyone done an installed where you're running two different versions of ICM 6 & 7.x off the same CCM cluster? What components can be shared between the two versions, such as IPIVR, Domain Environment, etc....
Also, the short answer to the second part of your question is yes. A single UCM can interface to mutliple UCCE environments so long as the versions are compatible. A unique JTAPI account is built for each unique UCCE instance. The same domain could be used for both UCCE environments but would need to exist as separate instances. As for the IVR, it cannot be shared.
I am helping a client upgrade CM from 4.x to 7.x they have ICM, CVP 4.x. It was clearly mentioned by one of the leading cisco partners 4.1 will not work with many things and cannot be upgrade direct to 7.x. On the contrary 4.2 is much more easy and can be upgraded direct to 7.x does work with 7.x etc
so short answer no for 4.1 yes it will work with 4.2 cm.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.