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UCCE 8.0- CTI OS desktop version supported with Windows7 64 bit/UCCE8.0

Hi,

We have Cisco UCCE 8.0.1 and agents login using using 8.0(x) CTI agent desktop. I wanted to install CTI desktop on a Windows 7 64 bit OS.Which CTI OS desktop version is compatible with Windows 7 64 bit native mode and with UCCE 8.0.1 version?

Thanks

KMS

1 ACCEPTED SOLUTION

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Cisco Employee

UCCE 8.0- CTI OS desktop version supported with Windows7 64 bit/

For the UCCE 8.0.1, you can have only the below versions of CTIOS Desktops

8.0(x),7.5(x),7.2(x),7.1(x),7.0(x)

Only from CTI OS Release 8.5(2), you can access the CTI OS Client on Windows 7 64-bit.

You can use Windows 7 32 bit with CTIOS 8.0(1a)

Regards,

Senthil

1 REPLY
Cisco Employee

UCCE 8.0- CTI OS desktop version supported with Windows7 64 bit/

For the UCCE 8.0.1, you can have only the below versions of CTIOS Desktops

8.0(x),7.5(x),7.2(x),7.1(x),7.0(x)

Only from CTI OS Release 8.5(2), you can access the CTI OS Client on Windows 7 64-bit.

You can use Windows 7 32 bit with CTIOS 8.0(1a)

Regards,

Senthil

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