I have some experience in 8.5. Now I would like to install learn ICM 9.0. Installation I can do by reading documents. I don't know what is Precision Queue in 9.0. I have gone through SRND, I can't get what they are trying to convey. Could anyone help me understand it clearly with example? And what is the difference between Skill Group, Queue to Skill Group, Precision Queue?
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...