Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UCCE Agent Status information in Lync/OCS?

Is there anyway thay agent status information (ready/not ready/logged out) etc can be pushd into Lync or OCS?

Need agents across PGs to see each others status, so cant do this in CAD...

Any other ways to approach this?

386
Views
0
Helpful
0
Replies
CreatePlease login to create content