Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

UCCE CVP 8.5 Say it smart

Hello,

I'm new to CVP scripting I have a question regarding "Say it smart" for audio item what does it do. How does CVP know which wav file to play in sequence like for example play the audio from the call server system folder that says 5 instead of the one that says 1 which is the same sys call server folder?

 

1 REPLY

It's all based on filenames

It's all based on filenames and the value that you're telling it to "say". I suggest you read the documentation:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp9_0/user/guide/CCVP_BK_S9106620_00_say-it-smart-specifications/CCVP_BK_S9106620_00_say-it-smart-specifications_chapter_00.html

-Jameson

-Jameson
95
Views
0
Helpful
1
Replies
CreatePlease to create content