When an agent on an outbound dialer call and uses the callback button to set a callback, the callback is not being set by the dialer. The record remains with a result of 10(voice). If the agent sets the callback during wrap-up, then the callback is set normally. Looking at cti server logs I can see that when the callback button triggers a set call data request, cti is returning an "invalid call" error. This error doesn't happen during wrap-up. I get the same error trying to change any of the call variables during an outbound call, but not during and inbound call and not during wrap-up. This is a new install of UCCE v 7.2(6). Anyone run into anything like this?
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...