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UCCE - How to manage Agent & skillgroup in command line

Hi,

First thanks for your time to read this.

I'm looking for a way to manage in custom application the associations between agents and skillgroups. From what I've looked there isn't any API.

I was wondering if there is a command line bulk tool for this purpose.

Could anybody give me some lights up on this?

Thanks in advance.

RB

2 REPLIES

Re: UCCE - How to manage Agent & skillgroup in command line

There is one out there, but you have to go through Cisco to get it.  I've seen at least one application written with it.

david

Bronze

Re: UCCE - How to manage Agent & skillgroup in command line

There used to be bulk load config tools, but they didn't do proper error checking as the GUI tools do.

I don't think there were ever bulk "change" (i.e. skill group member), or delete command-line tools.

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