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New Member

UCCE querying AD from script editor

Hi,

 

Just wondering if this is at all possible, for instance to query a telephone number and compare it with CED from the caller.

 

Thanks

Isidro

2 ACCEPTED SOLUTIONS

Accepted Solutions

Hi, not out of the box, but

Hi, not out of the box, but yes, with some additional programming.

Is it IP IVR or CVP?

I might have a 90% ready solution if it's IP IVR.

G.

Silver

That functionality does not

That functionality does not exist using the native elements of ICM Script Editor. Technically, however, you could make it work by creating a java class file within Call Studio and using Set Variable nodes within Script Editor to call on the results. There are a lot of examples out there that show how to do this in eclipse

3 REPLIES

Hi, not out of the box, but

Hi, not out of the box, but yes, with some additional programming.

Is it IP IVR or CVP?

I might have a 90% ready solution if it's IP IVR.

G.

New Member

Thanks both for replying. It

Thanks both for replying. It is CVP and right now I was looking for something out of the box, as I have little time to look into it properly.

 

cheers

Isidro

Silver

That functionality does not

That functionality does not exist using the native elements of ICM Script Editor. Technically, however, you could make it work by creating a java class file within Call Studio and using Set Variable nodes within Script Editor to call on the results. There are a lot of examples out there that show how to do this in eclipse

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