I have a client I am working with to upgrade its current UCCE 8.5 environment to 9.0. This particular customer runs a very critical call center so the plan is to do the "Technology Refresh" approach on UCS. The new servers will have new IP addresses and hostnames so do you foresee any issues with the new servers being part of the existing ICM Domain and instance?
I was planning on following the upgrade guide to export the existing servers registry, the ICMDBA to back up the database instance and the EDMT to migrate the database.
Please let me know if you see any issues with this approach.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...