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UCCE training?

My company is going to pay to send me to a class for contact center. New Horizons is our training vendor for Cisco classes. I can take either ACCE-CVP which is called Administering Cisco® Unified Contact Center Enterprise for CVP Environments v1.0 or I can take AUCCE which is just UCCE Administration.

Are both of these up to date classes? We are moving to 9.1 I believe, and I have read a book on UCCE and I'm reading this book on CVP. I kind of get what's going on but I haven't created any of those graphical scripts yet.

Is this training really necessary, and what do I need as a prerequisite? FYI I have no voice experience, only data......

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