Hi Abhiram,
Can we disable the Secure http for UCCX finesse. If not, Can we have the steps to resolve certificate errors, since the agents are unable to login finesse desktop.
Also please do let us know that does UCCX finesse support Agent Login ID as Name? or it should be numeral?
Can we have the UCCX email gadget for finesse?
Thanks,
Jayadurai (NCE)
Servion Chennai