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UCCX 10 Finesse

Hi Abhiram,

Can we disable the Secure http for UCCX finesse. If not, Can we have the steps to resolve certificate errors, since the agents are unable to login finesse desktop.

Also please do let us know that does UCCX finesse support Agent Login ID as Name? or it should be numeral?

Can we have the UCCX email gadget for finesse?

 

Thanks,

Jayadurai (NCE)

Servion Chennai

 

 

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To make this easy on our end

To make this easy on our end users I downloaded the certificates and added them to the trusted certificate stores through group policy.

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