Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UCCX 3.1 to 7.0 upgrade

I have one of these coming up, and I wanted to post my upgrade plan, and see if anyone see an issue. I know all the RM and CM configs will need to be reentered. This procedure is around the HDS data.

- Upgrade from 3.1 to 3.5

- Upgrade from 3.5 to 4.5

- Perform Data Migration tool procedure

- Install new OS and UCCX 7 (new server). Initial login procedure is restore, pointing to Data Migrated file

- Rebuild config, import scripts and prompts

All of this is assuming I have a compatible Call Manager versions during the various UCCX upgrades to complete them. I will need license files for each version, right?

Let me know what you think ... thanks in advance.

132
Views
0
Helpful
0
Replies