Using a call transfer step was my first thought, but this costumer recorded prompts for IPCC in a professional studio using a "known" public voice and using unity i will have to ear unity default message :"sorry extension....is not..." with different voice. Am i Correct?
You should be able to use those recorded prompts within Unity for the greeting. I don't have the audio settings sitting in front of me but I'm sure you can find them online or in the SRND.
The way to get them uploaded is via the Media Master bar on the Subscribers "greetings" page. Use the little black drop down button (I think it is a triangle) and you can use a file to get the greeting loaded.
Hey etmarcof, not sure if you already got your answer but I ran across your post today and thought this attachment might help you. Only thing I recall doing other than this was setting the email subsytems and then doing some generic emails prior to trying the VM attachment.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...