I have a menu option in a new script under UCCX 4.5. When I press any menu option such as 1 or 2 or etc I get ?Please try again? from UCCX, like it doesn?t understand my dtmf tones? I did flash the input buffer?
I know Unity requires dtmf alphanumeric, what does UCCX require? Our Unity Connection 2.0 is working fine with DTMF, just UCCX 4-5 doesn?t recognize the prompts.
Show run | begin mgcp
mgcp
mgcp call-agent 172.16.8.21 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode cisco
no mgcp timer receive-rtcp
mgcp bind control source-interface GigabitEthernet0/0
mgcp bind media source-interface GigabitEthernet0/0