cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
430
Views
0
Helpful
0
Replies

UCCX 4-5 Menu in script plays "Please try again"

Jason Aarons
Level 6
Level 6

I have a menu option in a new script under UCCX 4.5. When I press any menu option such as 1 or 2 or etc I get ?Please try again? from UCCX, like it doesn?t understand my dtmf tones? I did flash the input buffer?

I know Unity requires dtmf alphanumeric, what does UCCX require? Our Unity Connection 2.0 is working fine with DTMF, just UCCX 4-5 doesn?t recognize the prompts.

Show run | begin mgcp

mgcp

mgcp call-agent 172.16.8.21 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode cisco

no mgcp timer receive-rtcp

mgcp bind control source-interface GigabitEthernet0/0

mgcp bind media source-interface GigabitEthernet0/0

0 Replies 0
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: