I've tried record the conversation of the agent using CAD and want to use the record on demand on CAD software by activating 2 new buttons which are configure as Record Start / Stop but when I press the record and open the recored sound on the supervisor desktop , I could not hear anything. Also , I have activated the desktop monitoring in the Desktop Admin already.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.