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UCCX 5.0.2 HA Recording&Playback

Hi all

Scenario: Cluster IPCC1 PUB and IPCC2 SUB

I Stop IPCC1 everthing seem k

I can record agent conversation

but when i want to see the records from Superviosor Desktop -> Tools -> Recorded Files the folowing error appears.

"An error was receive from the LDAP server.Please view the log file for more information."

This is the log file"

VERSION INFO: LDAPClientDLL.dll: Product <Cisco Unified Contact Center Express 5.0> Version <6.4.2.12> Pri Build <5.0> Special Build < >.

2008-10-31 17:57:44.186 INFO LC0059 SplkLDAPConnectionMgr::RegWatcherThread:: Waiting for registry changes.

2008-10-31 17:57:59.202 INFO LC0012 LDAPConnectionMgr::EstablishConnection:: Failed to bind to LDAP server on <10.0.1.211>: <-1> <Can't contact LDAP server>

2008-10-31 17:58:14.219 INFO LC0012 LDAPConnectionMgr::EstablishConnection:: Failed to bind to LDAP server on <10.0.1.211>: <-1> <Can't contact LDAP server>

2008-10-31 17:58:14.219 INFO LC0003 ConnectionMgr::Connect:: Currently in recovery.

2008-10-31 17:58:14.219 ERROR SLGV3003 CSupervisorLogViewerApp::InitInstance(): Could not read Offering out of LDAP. Error Failed to connect to server..

2008-10-31 17:58:14.219 INFO LC0059 LDAPConnectionMgr::EstablishConnection:: Connected to LDAP server on <10.0.1.210>.

tx for answers

1 REPLY

Re: UCCX 5.0.2 HA Recording&Playback

Hi,

Did you get this resolved.  If so, please let me know how.

thanks

vijay

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