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UCCX 5.0 Recording Script, Prompts being deleted by engine

UCCX 5.0(1)SR02

Hi everyone, got a wierd issue/feature. I have written a script to record, blank and revert prompts, it was all working ok until I went back a couple of days later and found all the prompts I had recorded but weren't there orignally had been deleted and the ones I had recorded and then changed had reverted back to the old pre recording prompts.

I also noted that the prompts don't show up listed under the "Prompt Management".

Any one got any ideas what is going on and what I can do to get around it.

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New Member

Re: UCCX 5.0 Recording Script, Prompts being deleted by engine

Anyone have any ideas? I have had two clients have the exact same issue, prompts mysteriously disappear and others revert to previous copies. The last client this happened after 4 - 5 weeks.

Frank

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