UCCX 5.0 SP2 Not accepting PSTN Calls from MGC Gateway
Hi, I have a strange problem whereby if I dial my scripts internally they all work fine but coming in from the PSTN the caller just hears a fast busy tone. This is a new installation so has never worked. I can dial the IP phones OK from PSTN. Triggers are in the same partition as the IP phones. Codec is G711 all over as its a single site. No location bandwidth restrictions etc. Should be straight forward. UCCX version 5.0SP2, CCM 6.1.3
The gateway is MGCP with E1 PRI (30channels)set to primary net5.
I have 300 CTI ports all in the same partition as the phones as well.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...