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New Member

UCCX 6.0 AD integration issues

Hi All,

I have a problem installing new UCCX 6.0, i have a CUCM 6.1, MS 2003 Server AD.

But it comes with an error.

"csco_clss::LdapConnection::resolve() unable to resolve dn because an ou was missing"

I have all the OUs correctly but , Install Canot continue. Any idea

Also see attached screen shot. Thanks for your help

3 REPLIES
New Member

Re: UCCX 6.0 AD integration issues

Can anyone help me here with this???

cheers

New Member

Re: UCCX 6.0 AD integration issues

I too am having this identical issue, were you able to resolve it?

New Member

Re: UCCX 6.0 AD integration issues

Hi there.

Yee with Mine the issue was UCCX 6.0 and CUCM 6.1. They don't go together.

You will need to get UCCX 5.0 or 7.0. In my case I changed the UCCX to version 7.0

See below and please rate if it helps. Cheers.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

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