Re: UCCX 7.0.1, Agent state gets change automatically
Automatic agent not-ready status-The criterion for placing a hunt group agent into not-ready status (previously called automatic logout) was changed. If an agent does not answer the number of consecutive hunt-group calls that you specify in the auto logout command, the agent's ephone-dn is put into not-ready status (logged out) and will not receive further hunt group calls.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...