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UCCX 7.0(1)SR5 - Unlock web desktop administrator

Does anybody know how to unlock the web desktop admin page in UCCX?  I am POSITIVE I am the only one using it, there are no TS Sessions open and yet it still says that somebody has it open.  Again, positive this isn't the case.  On a reboot of the server it will clear this error as will a Control Center stop and start.  Obviously with a server in production this is an issue.

Anybody?

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VIP Super Bronze

Re: UCCX 7.0(1)SR5 - Unlock web desktop administrator

I have seen the same behavior on a 7.0(1)SR4 install and suspect it to be a bug. I have not had a customer willing to pay for me to deal with TAC on this issue since there is a semi-acceptable workaround. I suggest that you open a case with TAC.

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1 REPLY
VIP Super Bronze

Re: UCCX 7.0(1)SR5 - Unlock web desktop administrator

I have seen the same behavior on a 7.0(1)SR4 install and suspect it to be a bug. I have not had a customer willing to pay for me to deal with TAC on this issue since there is a semi-acceptable workaround. I suggest that you open a case with TAC.

Please remember to rate helpful responses and identify helpful or
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