UCCX 7.0 Backup and Restore for Historical Reporting
Could anybody let me know please if in UCCX 7.0 it is possible to backup Historical Reporting and later to restore it using Backup and Restore tool? If not, is there any way to move HR from one UCCX hardware server to another?
Re: UCCX 7.0 Backup and Restore for Historical Reporting
Unfortunately for UCCX there is no specific tool which can take backup of only historical data, the general backup prcoess backs up most of the info (data/ configuration etc). But the restoration of this data can be done on a clean UCCX box.
More information about the backup resotre process can be checked in the section "Backing-up and Restoring Data" of the link below
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