My client wants to introduce a Wrap-up time of 15 seconds where for all of their agents in one of the CSQ, everytime they finish with their call, their agents will stay at 'Not Ready' state for 15 seconds so that they could write down relevant notes before their system put them back on 'Ready' state for the next call.
Any ideas of how to do this? Any help would be greatly appreciated.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.