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UCCX 7.01 Historical Reporting

Need a little help on formatting HR reports. My customer exports the icd_agent_state_detail_chart_en_us and the agents names are all overlapping and jumbled up. How can I fix this.

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Re: UCCX 7.01 Historical Reporting

You'll need the Crystal Reports XI Developer suite (you can get a 30 day free trial). Once you have it you can modify the .rpt files to adjust spacing as desired.

Tanner Ezell www.ctilogic.com
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