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New Member

UCCX 7.01 - Remove Recording Button for Supervisor

Hello,

Is there anyway to remove the recording button from the supervisor desktop? I can't seem to find it. I just can customize Agent Desktop,

Best regards,

met.

3 REPLIES
New Member

Re: UCCX 7.01 - Remove Recording Button for Supervisor

Hello,

I think it's not possible on CSD

regards

VIP Super Bronze

Re: UCCX 7.01 - Remove Recording Button for Supervisor

Like atalante said, this is not possible in CSD. If your desire is to disable this system-wide, my recommendation would be to disable SPAN to PC Port and Voice VLAN Access on all phones' configuration.

Please remember to rate helpful responses and identify helpful or
New Member

Re: UCCX 7.01 - Remove Recording Button for Supervisor

Thank you for the suggestion.

Met.

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