we have configued the outbound dialer of UCCX 7.0. In our compaign we are putting the phone 1 and phone 2 for same customer but outbound dialer not dialing the phone 2 if the first number is busy or no answer.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...