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New Member

UCCX 7 Agent E-Mail SSL

Does anyone know how to configure IMAP SSL Settings in Agent E-Mail Feature?

4 REPLIES
VIP Super Bronze

Re: UCCX 7 Agent E-Mail SSL

I'm pretty sure there is a bug on this in 7.0(1)SR1. The bug toolkit won't show it to me. I would recommend opening a TAC case to see what's up. I _believe_ this is slated for 7.0(1)SR3.

New Member

Re: UCCX 7 Agent E-Mail SSL

I already Installed SR3, and i have no idea how to configure Agent E-Mail IMAP with SSL, any idea?

VIP Super Bronze

Re: UCCX 7 Agent E-Mail SSL

This is done within CDA. There is a setting within the IMAP server configuration to use SSL or not.

Also regarding the bug I referenced earlier: It is CSCsz97295 for those interested.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsz97295

New Member

Re: UCCX 7 Agent E-Mail SSL

Thanks i already checked that Bug, the Workaround Worked.

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