Does UCCX7 support SQL Views instead or a table? I see under the DB READ step that I can see all the available Views for the user but I'm getting a SQL connection error when I run reactive debugging. My SQL statement returns 1 row so I know the statement is accurate.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...